At 8 win, your privacy is more than a legal obligation — it is our genuine commitment. This document clearly explains how we collect, use, store and protect your personal data in accordance with the Malaysian Personal Data Protection Act (PDPA) 2010.
Six core principles governing how 8 win handle the personal data of all Malaysian members
All data collection and processing practices 8 win fully comply with Malaysia's Personal Data Protection Act (PDPA) 2010 — the primary legislation governing data privacy in the country.
All data transmitted between your device and our servers 8 win is protected by 256-bit SSL encryption — the same security technology used by Malaysia's leading financial institutions and banks.
8 win has never sold, rented, or lent members' personal data to any third party for marketing or other commercial purposes without your consent, and will not do so.
You have the full right to access, correct, transfer, or request deletion of your personal data at any time through your account settings or by contacting our support team.
All members' personal data is stored on servers protected by multiple layers of physical and digital security. Access to this data is restricted to specific personnel with a legitimate need only.
We believe you have the right to know exactly what we do with your data. This privacy policy is written in plain, straightforward language — not confusing legal jargon.
Welcome to the Privacy Policy 8 win. This document outlines our commitment to protecting the personal data of all members and users of our platform. 8 win is an online casino entertainment platform operating in Malaysia, offering slots, live casino, poker, football Sports Betting, badminton, cricket, and e-sports.
As the data controller, 8 win is responsible for ensuring that your personal data is processed in a lawful, fair, and transparent manner, in accordance with the provisions of Malaysia's Personal Data Protection Act (PDPA) 2010 and other applicable data protection laws.
By registering an account with 8 win, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, you are advised not to use our services.
8 win collects various types of personal data depending on how you interact with our platform. Below is a summary of the data categories we collect:
| Data Category | Examples of Information | Necessity |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad number | Mandatory – KYC |
| Contact Information | Malaysian phone number, email address | Required – Account |
| Financial Information | Bank account number, eWallet details (TnG, GrabPay, DuitNow) | Required – Transactions |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Usage Data | Games played, betting history, login sessions | Automatic |
| Communications Data | Correspondence with customer support | Where relevant |
8 win collects your personal data through the following channels:
8 win uses your personal data for the following legitimate purposes:
8 win does not sell, rent, or transfer your personal data to third parties for commercial marketing purposes. However, we may share your data in the following limited circumstances:
In all cases where data sharing is required, 8 win ensuring that recipient parties are bound by adequate confidentiality obligations and receive only the minimum data necessary for the relevant purpose.
The security of your personal data is our top priority 8 win. We implement comprehensive technical and organisational measures to protect your data against unauthorised access, loss, destruction or disclosure.
Our technical security measures include:
Data Retention Period: 8 win retains members' personal data for as long as the account remains active. Following account closure, data is retained for a minimum of 7 years in compliance with Malaysia's anti-money laundering legal requirements, before being securely deleted.
Platform 8 win uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our website.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Enables core functions such as login, session security, and account settings memory. The platform will not function properly without these cookies. | Session / 30 days | |
| Remembering your language preferences, display settings, and game preferences for a more personalised experience. | 1 year | |
| Helps us understand how users interact with the platform — in aggregated, non-identifiable form — for improvement purposes. | 2 years |
You can manage and delete cookies through your web browser settings. However, disabling essential cookies may affect platform functionality 8 win. For more information on managing cookies, please refer to your web browser's help documentation.
Under Malaysia's Personal Data Protection Act (PDPA) 2010, you have the following rights regarding your personal data processed by 8 win:
To exercise any of the above rights, please contact our Data Protection Officer at privacy@8win-jit.com. We will respond within 30 days of receiving your request. For complex cases, this period may be extended to 60 days with prior notice.
Platform 8 win is intended exclusively for individuals aged 18 and above. We do not knowingly collect, store or process personal data of individuals under the age of 18.
If we discover that personal data of individuals under 18 has been collected without our knowledge, we will take immediate steps to delete that data and close the relevant account. Any funds in such accounts will be disposed of in accordance with established procedures.
Platform 8 win may include integrations with third-party services — such as gaming service providers and Malaysian payment gateways — each with their own privacy policies.
When you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay or DuitNow, you are interacting directly with the respective provider's platform. Those transactions are subject to each payment provider's own privacy policy, in addition to the privacy policy of 8 win.
8 win is not responsible for the privacy practices of third parties. We recommend reading the privacy policy of each third-party service before engaging with them.
In the course of its operations, 8 win may transfer some of your personal data to servers or service providers located outside Malaysia. Such transfers are only carried out when:
In all cases, 8 win ensuring that appropriate safeguards are in place to protect your data during and after any transfer.
8 win has appointed a Data Protection Officer (DPO) responsible for ensuring compliance with data protection laws and handling privacy-related enquiries and complaints.
If you are not satisfied with how we handle your privacy complaint, you have the right to refer the matter to the Personal Data Protection Commissioner of Malaysia.
8 win reserves the right to amend, update, or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use.
When material changes are made, we will:
Continued use of the platform 8 win after any amendments are published will be considered acceptance of the revised privacy terms. We recommend reviewing this page periodically.